Welcome to Ekastore! These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By placing an order or using any part of our services, you agree to be bound by these Terms. Please read them carefully.
1. General Information
- This website is operated by Ekastore. Throughout the site, the terms “we”, “us”, and “our” refer to Ekastore.
- By accessing our site or purchasing something from us, you agree to be bound by these Terms and our associated policies (including Refund, Return, and Privacy Policies).
2. Eligibility
- You must be at least 18 years old to make a purchase. If you are under 18, you may use our site only under the supervision of a parent or legal guardian.
3. Products and Pricing
- All products listed are subject to availability. We reserve the right to limit the quantities of any products or services we offer.
- Prices for our products are subject to change without notice. We are not liable for price discrepancies due to typographical errors or technical issues.
4. Order Acceptance
- After placing an order, you will receive a confirmation call or message. Orders are only processed after confirmation.
- We reserve the right to cancel or refuse any order at our sole discretion, including orders that appear to be fraudulent or in violation of these Terms.
5. Shipping and Delivery
- Shipping timelines are estimates and may vary depending on your location and external logistics providers.
- Ekastore is not responsible for delays or issues caused by third-party delivery services once the item has been dispatched.
6. Returns, Refunds & Cancellations
- Please refer to our Refund & Return Policy for detailed information.
- Cancellations are allowed only before the order has been shipped, and they are free of cost.
- Once the product is shipped, cancellation is not possible.
7. User Responsibilities
- You agree not to use our site or services for any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
- You must not transmit any malware, viruses, or any code of a destructive nature.
8. Intellectual Property
- All content on Ekastore, including images, text, graphics, and logos, are the property of Ekastore or its content suppliers and are protected by intellectual property laws.
- Reproduction, duplication, or copying of material from our website without express written permission is prohibited.
9. Third-Party Links
- Some content or services may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of those third-party sites.
10. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages that may arise from the use or misuse of our products or website.
11. Changes to Terms
- We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.
12. Governing Law
- These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.
13. Contact Information
If you have any questions about these Terms, please contact us:
- Email: ekastore.in@gmail.com
- Phone: +91 9355970998 / 8409980883
- Live Chat Agent: Sarthi on our website